Async Consult

Asynchronous consults that patients actually complete.

Collect history, consent, and payment in one guided flow—then hand off organized case packets for review.

  • Reduce back-and-forth
  • Structured case packets
  • Secure uploads & consent
A step where the patient describes symptoms and attaches photos for a clinician
Back-and-forth Collect the details once in a guided flow.
Case readiness Structured packets for review.
Time to decision Route cases cleanly to next steps.
Conversion Clear expectations improve completion.

How it works

01

Pre-screen

Ask a few high-signal questions and set expectations.

02

Collect structured history

Gather the key clinical context in guided steps.

03

Secure uploads (optional)

Collect photos or documents when needed for review.

04

Consent + checkout

Capture acknowledgements and payment at the right time.

05

Hand off a case packet

Queue for review with organized, structured data.

What's included

Patient steps in order on the builder canvas
01

Guided intake

Short steps reduce abandonment and improve data quality.

Routing branches fanning out on the builder canvas
02

Routing

Send different cohorts to different follow-ups automatically.

A consent step with the acknowledgement ticked
03

Consent & disclosures

Capture acknowledgements where appropriate.

A subscription plan picker in a patient flow
04

Checkout

Collect payment cleanly in the same journey.

Swapping a flow's theme in the builder
05

Themes

Maintain trust with consistent branding.

Step-by-step completion in PathwAI analytics
06

Analytics

See where patients drop off and iterate.

Built for sensitive workflows.

  • Safeguards built for HIPAA
  • Secure handling of sensitive information
  • Operational controls that support review and auditability

Common questions

See an async consult flow for your workflow.

We’ll map your current intake and review process and show a working draft you can refine.

Book a Demo HIPAA