Patient Intake

Turn intake from a bottleneck into a clinical advantage.

A mobile-first, guided experience that collects clean data, routes patients intelligently, and starts every visit with the context your team actually needs.

  • Built for HIPAA
  • Conditional logic
  • On-brand
  • No engineering required
A patient intake step asking what brings the patient in, with an answer selected
Step at a time Short guided screens instead of one long form.
Time to launch From kick-off to a live, branded intake flow.
To complete A typical intake on mobile, one tap at a time.
Manual re-entry Structured output goes directly to your systems.

Intake as it exists today is broken.

Most practices are losing patients and data quality before the visit even begins.

Paper forms & PDFs Patients fill out the same information repeatedly—on paper, in the portal, at the front desk. Staff re-enter it manually.
High abandonment Long, single-page forms overwhelm patients. Many abandon before submitting, leaving gaps in your schedule.
Unstructured data Free-text fields and inconsistent formats mean your team spends time interpreting answers instead of acting on them.
Manual routing Staff must read every submission to decide the next step. One mistake routes the wrong patient to the wrong program.

How it works

01

Bring your existing intake

Upload your current PDF or intake form. We map it to a guided flow—you don’t start from a blank slate.

02

Add conditional logic

Route patients differently by visit reason, insurance status, or prior history. No two patients see the exact same path.

03

Match your brand

Apply your fonts, colors, and logo in the theme editor. Patients experience your brand, not a third-party tool.

04

Capture consent inline

Add HIPAA disclosures and acknowledgements exactly where they belong—within the flow, not as an afterthought.

05

Launch and measure

Go live in days. Watch completion rates by step and iterate on the exact screens where patients drop off.

What's included

Routing branches fanning out on the builder canvas
01

Conditional routing

Branch on any answer—visit reason, eligibility, or custom rules. Patients only see what’s relevant to them.

Patient steps in order on the builder canvas
02

Step-by-step UX

Slide-format flows feel lighter than a page full of fields. Patients answer one thing at a time, on any device.

A consent step with the acknowledgement ticked
03

Consent & disclosures

Inline consent steps with acknowledgement tracking—compliant by design, not bolted on.

Swapping a flow's theme in the builder
04

Theme editor

Set your fonts, colors, corner radius, and logo. No CSS. No custom code. Ships in minutes.

The patient funnel in PathwAI analytics
05

Drop-off analytics

See exactly where patients stop. Fix the one or two screens causing the most abandonment.

A step's settings panel, where its events and integrations are set
06

Integrations-ready

Structured output connects to your EHR, CRM, or scheduling system via webhook or native integration.

Built for healthcare. Designed for compliance.

PHI security and auditability aren’t features we added—they’re how this was built from day one.

  • Data handling built for HIPAA
  • Encrypted transmission and at-rest storage
  • Role-based access controls
  • Full audit trail for every submission
  • Patient-friendly disclosure language
  • BAA available for covered entities

Common questions

See a working intake flow for your program.

We’ll review your current intake process, identify the drop-off points, and show you a live draft you can iterate on—in one session.

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